Date published: 03/06/2019
5.3 / 10 stars


What Customers Say

Laura Hamilton:  I will never again place an order with these guys. They have totally messed up my research paper in History. I had a short deadline and they were even late with my paper, not to mention the bad quality they offered

Lucy J: I really trusted they can help me with 2 essays in American Literature. They did deliver on time, but they sent me some very poor quality papers, which I think were also pre-written or something. I also found a few copy/pasted details and they did not reference anything throughout the paper. Bad quality and super expensive prices, so I truly don’t recommend them to anyone


Key Features

  • Plagiarism check
  • On-time delivery

This writing service review will help you make a well-informed decision. We will present to you all the facts you need to know about This company focuses on original academic writing on demand. You place your order and offer the writers all the specific details (instructions) and they will custom tailor the paper for you. The main website is extremely attractive, with quick loading times and plenty of useful information for first-time visitors. Their services have also been featured in publications such as Entrepreneur Magazine or Huff Post.

Academic Writing Services Offered

The main services offered by this essay writing service include the following: Essay writing, term papers, dissertations, admission essays, case studies, SWOT Analyses, Letters, Cover letters, book report, research papers, thesis, creative writing, resume and personal statements. We couldn’t see any other services such as proofreading or editing which should be affordable extra services. After you receive an essay you should definitely edit it professionally to ensure that the quality is perfect. Customessay does not offer any such helpful services for students.

Pricing Model and Payment Options charges some very expensive prices. One page of content has only 250 words, and the very best price they can offer is $33 per page but you need to order at least four pages to get this “good” price. If you order 2 pages, you need to pay $51 per page and for 1 page with a 24-hour deadline you need to pay $56.

These are some of the prices, but we consider them extremely high. Just imagine, if you need a 10-page essay with a 24-hour deadline you would need to pay about $500. Editing is not included in their price, and they also don’t offer proofreading. The costs are very high, and we believe that students with a limited budget cannot afford to buy even a 3-page essay.

Payment options currently available at CustomEssay include:

  • PayPal and Credit card payments
  • Email Money Transfer
  • Cash payments- by making deposits at the bank

Newcomers’ Discounts an Loyalty Programs

Unfortunately, this writing service does not offer any discounts or vouchers that you can use. They only have a referral program where if your friend places an order with this company you will receive $40 off your next order. Other than that they do not offer any 5% or 10% discounts or the usual free title pages, free bibliography or other such special deals. You need to pay the full price for your order each time.

Papers Quality

We ordered a speech from customessay, and we were completely disappointed with the results. The speech was even shorter than needed and it did not contain any attractive phrases or nice sentences. We need to read this speech in front of an audience, but it is impossible because the entire paper is messed up. There is no continuity within the speech, and there are absolutely no attractive points. We also paid a lot of money for it, and we did not receive any discount at all. Also, we had to edit the paper for ourselves.

Customer Care and Support

We always like to thoroughly test customer support, and this is what we did with Custom Essay. First, we called them to ask about the possibility of a discount because our order was bulk. They told us they do not offer any types of discounts, even for larger orders. Then, they hung up the phone and that was it. We also wrote to them via chat but there we did not receive an answer. We believe we should have waited longer, but instant chat should work very quickly. We can give customer support 3 out of 10.


This custom essay writing service tested below our expectations. They charge expensive fees, there are no discounts available and they provide low-quality papers. In case you need help with an important academic paper, you should definitely search for an alternative. You do not want to pay a fortune for a paper that is practically useless.

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