What Customers Say
Don James: When I reviewed their website, I thought they are the best for my work and I’ll get exactly what I want. But, they’re failed to bear everything that has promised me earlier. In the end, they have delivered me a low-quality paper with irrelevant content. Very disappointed…
Joey Daye: A very bad experience! I ordered a 15-page essay for my academic assignment. And, what they have delivered is totally different from what I have ordered. The essay they have sent contained major mistakes, not respecting any instructions and requirements.
- Delivery on time
- No hidden charges
- 100+ US & UK Writers
MyCustomEssay.com provides 24*7*365 custom and academic writing services to their customers at a very reasonable price. “It’s the best place to induce excellent results and take away the stress of consuming valuable time in the library reading books, articles, and journals just to complete a few pages”, written on their main website. They ensure to deliver the superior quality of work according to clients’ requirements. However, in case you need to get more information about them, read the complete review.
Academic Writing Services Offered
The company offers different writing services such as article writing, essay writing, assignment writing, book reviews, speech writing, term paper writing, dissertation writing, and coursework writing. As we understand, they also offer some other services like Proofreading services, editing services, and book editing services, for Law, Nursing, MBA and Business subjects. The order process takes more time to be completed and you need to wait for some time to get final revert on your order. However, everyone wants a user-friendly website and easy-to-order process that save their time.
Pricing Model and Payment Options
They have a separate list of pricing according to the level of writing for instance High School, College, Master’s, Ph.D. for different services. That means you have to pay a higher price if you want a great paper or higher quality. The highest price for academic writing service is $50 for a Ph.D. for at least hours, which is quite much expensive. Even, they have also mentioned that “If you would like your assignment written by one of company’s TOP 10 writers please choose Premium level of writing”. Does it mean that the standard level of writing will not be written by experts?
They offer different modes of payment such as VISA, PayPal, MasterCard, Credit Card, and Bank Transfer. Even, they ensure not to collects or stores customers’ credit card information.
Newcomers’ Discounts and Loyalty Program
As for discounts or loyalty programs, MyCustomEssay.com offers none. However, they do mention about free stuff available on their sites, like Free cover pages, free table of contents, free email delivery, free bibliography, and free divisions. Moreover, they also ensure a money back guarantee in case a person will not satisfied with their services – which I found is not true. Discount and loyalty programs are wonderful to engage more customers and to generate trust. These can benefit both company and clients. The company doesn’t offer such services to attract fewer people than others who offer.
To check out the quality of the work provided by MyCustomEssay.com, we placed an order to write a business assignment and, unexpectedly, received the paper before the deadline. But, the content was not written as per our requirements and given instructions. They have mentioned some irrelevant facts which are not necessary and not even informative. It also contained several grammar mistakes, which means it is not clearly written by a native English writer – while they advertise themselves as offering 100% high-quality paper and have expert US & UK Writers. Our paper was definitely not that what we ordered.
Customer Care and Support
They have specifically mentioned on their main website that they are available 24/7/365 and get in touch with them at any time of day, night, weekend or holiday. Moreover, they also handle emergency service to rescue customers from a fast-approaching deadline. Whenever we called them, they’re always available for phone calls and email too. However, they don’t have experts to talk with – which were the main problem we faced. We needed someone who can completely understand our requirements and implement it according to the given instruction. And, they failed to provide the same and as a result, we found an unformatted and badly written paper. So, we have found that their customer service is not completely satisfied.
If you’re looking for a best and reliable paper writing service, then MyCustomEssay.com is not perfect for you. You need to look something better who can offer excellent solutions at reasonable prices. Find a company that actually provides the right services what they committed. Take enough time to research carefully and deeply review their website and competitors. Before making any decision, try to check out some free samples to make everything clear.